While many children are familiar with dialing 911 in an emergency situation, they often do not know other important information, such as their address or how to reach a parent at work. Here is some of the most important information children need to know about calling 911.

• Teach your children their names, their parents' names, their home address and their phone number.
• Teach your children the name of your employer and phone number.
• Teach your children what an emergency is and when to call 911.
• Teach your children how to hold the phone properly so that they can speak clearly to the dispatcher.
• Teach your children that it is against the law to call 911 as a joke or prank.
• Teach your children not to be afraid to call 911 if there is any doubt as to whether they should.
• Teaching your children to call you at work before calling 911 wastes valuable time. Give them permission to call 911 if they think there is an emergency.